SECRETARIAL STUDIES – DEP 5857

PROGRAM OBJECTIVES

As part of their daily tasks, secretaries independantly assume the administrative tasks necessary to support managers and professionals.

Secretarial tasks consist of:

• Assure the quality of documents
• Contribute to the office supplies
• Correct texts, do layouts, collate and distribute documents.
• Edit documents and designing presentations, spreadsheets, visual design of documents
• Enter texts and data into a computer
• Follow up on business correspondence
• Keep agendas up to date
• Organise meetings and events
• Perform accounting tasks (bookkeeping, bank deposits, follow up on supplier and client accounts)
• Perform document management
• Provide customer service
• Provide technical support on occasion for using equipment and integrating new employees
• Translate texts
• Update the information diffused on Internet sites and social media.

TARGETED PROFESSIONS

• Administrative assistants
• Administrative officers
• Data entry clerks
• Executive assistants
• Personnel clerks