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Bank Teller Certificate Course


This course prepares you for an immediate position in banks, credit companies, private and public insurance establishments, investment firms, and other financial establishments throughout the private and public sectors.

Learn banking procedures and terminology, communications, fraud prevention, current banking regulations, daily transaction balancing and processing, customer needs recognition, and become familiar with government compliance regulations. Also, develop exemplary customer service techniques.


Program details

Bank Teller Certificate Program Subjects are:

  • Role of the bank teller
  • Regulations and policies
  • Individual and business deposit products
  • Individual and business loan products
  • Cash handling, cash audit, and cash drawer contents
  • Check, special checks, and check cashing
  • Payment forms; partial, additional, and late charge payment
  • Withdrawals and identification
  • Money orders and traveler’s checks
  • Credit card cash advance and large cash transactions
  • Suspicious activity and check-related schemes
  • Compliance with demands
  • Deterring a robbery description report form
  • Customer service
  • Job assistance
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