As a skilled Medical Office Administrator, you perform a variety of administrative duties in doctor’s offices, hospitals, laboratories, clinics and other medical settings. You are the first person to greet patients and staff upon entering the clinic, and the atmosphere of your work environment is enhanced by your friendly and welcoming attitude and excellent communication skills.
Some of your responsibilities include, being the foundation of communication within the office; planning and scheduling appointments; organizing and maintaining documents and files; managing projects; conducting research; and, providing information by use of telephone, email, and postal service. You may be required to transcribe dictation and assist physicians or medical staff with reports and conference proceedings. You may also need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.
*Please note – program content and practicum duration is as per registration with the Ministry and may vary slightly from campus to campus. Contact us for more information.