Medical Office Assistant / Unit Clerk / Medical Transcriptionist

This is a three-in-one diploma program offered for its graduate students to be equipped and trained in three different job functions and consequently will have more employment opportunities.

The Medical Office Assistants [NOC 14101] greet people arriving at offices, hospitals, and other establishments, direct visitors to appropriate person or service, answer, and forward telephone calls, take messages, schedule appointments, and perform other clerical duties. The Unit Clerks or General Office Support Workers [NOC 14100] prepare correspondence, reports, statements, and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. The Medical Transcriptionists [NOC 12110] transcribe recorded dictation in accordance with established formats or written documentation from medical reports, correspondence, health records, and patient information.