MICROSOFT OUTLOOK

Basic: Students will create e-mail accounts and send e-mail messages using several tech-niques. They will also learn how to manage e-mail messages, contacts, tasks and meeting requests. Finally students will customize Outlook for maximum efficiency.

Intermediate: Students will learn how to customize Outlook and work with address books. They will search and filter mail folders, apply and customize categories. Students will also work with personal, public and offline folders. Finally, students will organize folders and set rules.

Advanced: Students will learn advanced techniques for managing stored e-mail messages. Students will create and work with notes and journal entries, schedule and managed meet-ings, share Outlook content and customize templates and forms.